Tap to call
Contact Us

Rescue

What Are Your Options?

If you’re comparing Sunrun or reviewing a solar contract, your situation likely fall into one of these three stages. And yes — you may still have options.

You're In-Process (Not Installed Yet)

Your strongest leverage window.

  • Cancel within contract terms.
  • Use California’s 3-Day Right of Rescission (if applicable)
  • Review escalator clauses before activation.
  • Compare equipment and battery inclusion.
  • Pause before financing finalizes.
Many homeowners assume they’re locked in — even when they’re not.
  • The earlier you review, the more leverage you have.

You Just Signed (Within 3 Business Days)

Act fast — this window closes quickly.

  • Cancel in writing without penalty (if eligible)
  • Stop installation from moving forward
  • Prevent financing from finalizing
Timing matters here

Installed or “Locked In”

You may still have options.

  • Early buyout review
  • Refinance into ownership
  • Prepay remaining balance
  • Evaluate escalator impact
  • Transfer agreement during home sale
Cancellations are rarer after install — but restructuring can still make financial sense.
See My Options →
What matters HomeLink Sunrun
Install control
In-house: “no subcontractors,” full accountability
Large-scale model; complaints include repeated service delays in some cases
Who answers when things go wrong
HomeLinks team has dedicated support to answer, and when no one is available, HomeLink owners step in – No one should wait for help!
Some reviews/complaints report difficulty getting responses. Long wait times when help is needed.
Sales approach
Referral-forward, local relationship posture
Door-to-door experience described by customers on BBB
Expectation setting
“Higher standards, better communication, faster response”
Customers report mismatch between presentation and outcomes
Reviews
Google: 4.8 (159)
Trustpilot ~3.4 BBB ~2.94 Yelp ~2.0
Community integration
Local offices + “locally powered, family-focused” messaging
National brand positioning
Battery Strategy
We size and configure systems to keep more of your power in your home and reduce the need to buy it back later
Minimum Battery Setups
You end up selling power cheap and buying it back expensive

FAQs

Not necessarily.

If you're within California’s 3-business-day Right of Rescission window, you may be able to cancel without penalty.

If installation hasn’t started, additional flexibility may exist depending on contract terms.

Even if your system is installed, many solar agreements include options such as buyout, refinance, or transfer provisions.

The sooner you review your agreement, the more options you typically have.

We offer free contract reviews.

We encourage comparisons.

Our goal is to show you:

  • Total long-term cost
  • Equipment specifications
  • Battery inclusion options
  • Service structure
  • Payment stability

You can take our comparison and make your own decision.

Transparency builds trust — pressure doesn’t.

It depends on your goals.

Ownership may offer:

  • Long-term asset value
  • Tax credit eligibility (if qualified)
  • No third-party system control
  • Lower lifetime cost in some cases

Leases can offer lower upfront cost and maintenance coverage.

The key is comparing total cost — not just monthly payment.

Large national providers often offer lease and PPA structures designed to prioritize predictable payments and scale across multiple markets.

Those structures may include:

  • Long-term payment agreements
  • Escalator clauses
  • Third-party system ownership
  • Centralized service models

For some homeowners, that works.

Others prefer ownership-based structures, fixed payments, and local accountability.

It’s not about “good” or “bad.”

It’s about understanding what you’re signing.

There are multiple pathways to going solar.

Depending on eligibility, options may include:

  • Ownership financing
  • Structured payment programs
  • Alternative funding solutions

We review what works best for your situation — not just one product model.

Many homeowners want a second opinion before committing to a 20–25 year agreement.

Common reasons include:

  • Wanting clearer cost breakdowns
  • Reviewing escalator impact
  • Comparing equipment quality
  • Evaluating battery inclusion

Preferring local service

A comparison doesn’t cost anything.

A long-term contract can.

Have a different question?
Browse all FAQs

Before you go — see your savings

SoCal homeowners save avg $1,400/yr. Takes 30 seconds.